Polanotes Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, and responsibilities of the Company and the User in connection with the use of the Polanotes service (the "Service") provided by Polaris Office Co., Ltd. ("Company")

Article 2 (Definitions)

  1. "Service" means all related services provided by the Company, including the ability to create, save, and share notes.
  2. "User" means any user (including Members and Non-Members) accessing the Service.
  3. "Member" means a person who signs up for and continues to use the Service through a social login in accordance with these Terms.
  4. "Content" means any material (text, images, files, folders, etc.) that a Member creates, uploads, or shares within the Services.
  5. "Storage Server" means the virtual storage where the Content is stored.
  6. "Points" means virtual reward units that are accumulated according to the criteria set by the Company and may be provided for using certain services or through reward programs.
  7. "Homepage" refers to the Internet homepage (https://polanotes.com) that provides the Service.
  8. "Device" refers to the digital devices, including PCs, tablet PCs and smartphones, that you use to access the Service.
  9. "Client" refers to the program installed on a Member's device to access the Service.
  10. "POLA" refers to the name and unit of cryptocurrency that can be converted into points earned by Service users.

Section 3 (Effect of and Changes to the Terms)

  1. These Terms shall become effective upon notice to you on the Service screen or otherwise.
  2. The Company may amend these Terms within the bounds of applicable laws, and the amended Terms will be posted at least 7 days prior to the effective date. However, if there are significant changes, the Company will notify you at least 30 days in advance.
  3. If the Company announces or notifies the revised Terms pursuant to the preceding paragraph, and clearly informs the User that failure to express an objection by the effective date will be regarded as consent, and the User does not explicitly express such objection, the User shall be deemed to have agreed to the revised Terms.
  4. If you do not agree to the changed Terms, you may stop using the Service and request to terminate your membership.
  5. The Company shall not be liable for any damages incurred by the User due to failure to acknowledge the revised Terms, provided that the Company has taken the necessary measures in accordance with this Article when the Terms were amended.

Article 4 (Formation of Service Agreement and Account Registration Process)

  1. The Use Agreement becomes effective when an individual (hereinafter referred to as the “User”) who wishes to use the Service agrees to the Terms and Conditions via Google or Apple social login, applies for membership, and the Company accepts such application.
  2. The Company may review and approve a membership application at its discretion, and may reject the application in any of the following cases:
    1. The application was made using another person’s information
    2. False or inaccurate information was provided
    3. There are reasonable grounds to suspect fraudulent intent or a violation of law
    4. The Company is unable to provide the Service due to technical issues
    5. A child under the age of 14 has not obtained consent from a legal guardian for the collection and use of personal information
    6. Required fields are omitted or contain errors
    7. A user whose membership was previously suspended by the Company arbitrarily terminated the agreement during the suspension period and reapplied
    8. The application was made with the intent to disrupt public order or offend public morals
  3. By agreeing to these Terms, the User is deemed to have consented to all services provided or to be provided by the Company in relation to the Service.

Section 5 (Content of the Services)

  1. The Company operates services that provide Members with note taking, storage, sharing, and other related functions. The services that the Company provides to Members are as follows.
    1. Upon acceptance of your application, the client scans the content information on your device and saves the metadata to storage. You can also transfer the content to another device through the client, or store it on a storage server and save it to your device from the storage server.
    2. Saving content to the storage server is available over 3G networks, Wi-Fi networks, LTE networks, and other networks. We are not responsible for any charges imposed by your carrier for using the Service.
    3. The Company provides a certain amount of free storage space to Members; however, the amount of storage space provided may change depending on factors such as business conditions, changes in the Member's status, or whether the Company enters into a B2B contract. If the amount of content stored exceeds the available storage capacity at the time of the change, the Company may restrict certain features related to the use of the Service. If the stored content continues to exceed the available capacity, the Company will delete all content in the storage space, including the free storage, after 30 days. In such cases, the Company will notify the Member in the manner specified in Article 8 of these Terms before the scheduled deletion date.
    4. The Service provides features that allow members to share their content with others. Users can take a number of actions with Content that is made public, including resharing. Members are solely responsible for what content they share, and the Company is not responsible for their actions. Members are responsible for any losses caused by any content they make public.
    5. You can transfer content owned by you and third parties between devices on 3G networks, Wi-Fi networks, LTE networks, and other networks, subject to capacity limitations.
    6. If a Member has not accessed the Service for more than three years from the date of last access, the Company may delete the Content after notifying the Member in a separate manner (such as by email).
      1. 12 months before the date of deletion
      2. 9 months before the date of deletion
      3. 6 months before the date of deletion
      4. 3 months before the date of deletion
      5. 1 months before the date of deletion
    7. If a member signs in using the client on a mobile device, they remain signed in even after the client closes. Members can log out from the client through the settings menu.
  2. The details and scope of the Services are subject to change in accordance with the Company's policies, which will be announced in advance.

Section 6 (Provision of Services)

  1. The term of the Company's provision of the Service to the User shall be from the date of the Company's approval of the User's application for use of the Service until the termination of the Service Agreement or termination of the Service.
  2. It is the Company's policy to provide services 24 hours a day, 7 days a week, 365 days a year.
  3. However, the use of the Service may be temporarily restricted due to system maintenance, failure, or other operational needs, and the Company will notify you in advance or afterward.

Section 7 (Service Fees)

  1. We may charge a fee to provide some specific services or features of the Service.
  2. The types and fees of the paid services provided by the Company will be announced on the homepage. The Company may add, change or discontinue the Services, and may add new services or event services with a certain period of notice.

Section 8 (Modification and Discontinuance of the Service)

  1. The Company may change some or all of the Services we offer based on our operational and technical needs.
  2. The Company may change or discontinue the Service if there is a substantial reason, in which case the Company will notify you in advance via email or on the homepage.
    1. Unavoidable due to construction, such as maintenance of serviceable facilities
    2. The user is disrupting your company's operations
    3. When normal use of the service is impaired due to a power outage, equipment failure, or heavy usage.
    4. The service cannot be maintained due to company circumstances, such as termination of a contract with a service provider.
    5. Other reasons of force majeure, such as natural disasters, national emergencies, etc.
    6. However, if prior notice is not possible due to interruption of the service due to reasons beyond the Company's control (intentional or unintentional disk failure, system down, etc.
  3. However, if prior notice is not possible due to interruption of the service due to reasons beyond the Company's control (intentional or unintentional disk failure, system down, etc.

Section 9 (Privacy)

  1. The Company protects your personal information and manage it in accordance with applicable laws and our Privacy Policy.
  2. You must read and agree to the Privacy Policy before using the Services.
  3. The Company operates a security system to protect personal information, and the protection and use of your personal information is governed by applicable laws and the Company's privacy policy.

Article 10 (Rights and Obligations of Members)

  1. Members must comply with these Terms and the Service Policies, and prohibit any of the following conduct that infringes on the rights of other Members or interferes with the operation of the Service
    1. Providing false information when applying for or changing your account, or stealing or fraudulently using another user's email address and password.
    2. Reproducing, distributing, or commercially exploiting any information obtained through the use of the Company's Services without the prior consent of the Company.
    3. Defaming or causing harm to the reputation of another person or company
    4. Posting pornographic material on the Services or linking to pornographic sites
    5. Infringe on copyrights and other intellectual property rights of the Company or third parties
    6. Disseminating information, sentences, statements, images, audio, etc. that violate public order and morals to others
    7. Intentionally interfere with the operation of the Service or send information that may interfere with the stable operation of the Service, or send advertising information against the recipient's express opt-out.
    8. Collecting, storing, or disclosing other users' personal information
    9. Distributing false information for the purpose of obtaining financial gain for oneself or others or causing harm to others.
    10. Gambling or fraudulent activity
    11. Promoting sex trafficking or distributing information through obscene behavior
    12. Interfering with another member's normal life by persistently allowing words, sounds, writings, images, or videos that cause shame, disgust, or fear to reach another member.
    13. Changing information published on the service
    14. Transmit or post any information (including software, applications, and PC agents) whose transmission or posting is prohibited by applicable law.
    15. Impersonating or otherwise misrepresenting an employee, operator, or other person of the Company, or using a false name to create content or send mail, or misrepresenting your affiliation with another person.
    16. Posting, storing, or emailing material that contains software viruses or other code, files, or programs designed to cause destruction or disruption of computer software, hardware, telecommunications equipment, or information.
    17. Posting, storing, or emailing material that causes an unusually high volume of traffic.
  2. The user shall comply with the relevant laws and regulations, the provisions of these Terms and Conditions, the user guide, the precautions notified on the Service, and the matters notified by the Company, and shall not engage in any other acts that interfere with the Company's business. If the User violates this, the Company may restrict or suspend the Member's use of the Service in accordance with Article 14 of the Terms and Conditions.
  3. The User shall not engage in any business activities to sell goods using the Service except as officially authorized by the Company, and in particular, the User shall not engage in hacking, profiting through advertisements, seeking profit through pornographic sites, or unauthorized transmission of other people's works or commercial software. The Company shall not be responsible for the results and losses of business activities caused by violation of the foregoing, or legal actions such as detention by relevant authorities, and if the Company incurs damages in connection with such activities, the User shall be liable to the Company and shall be obligated to compensate for damages.
  4. If the User engages in any of the acts specified in Paragraph 1 of this Article or any act that infringes this Agreement, the Company may take measures such as recovering some or all of the additional benefits provided by the Company, restricting the use of certain services, terminating the use agreement, or claiming damages.
  5. If the Company takes the measures set forth in Paragraph 4 of this Article, the Company will notify the User by phone or email in advance, and if it is unavoidable, such as when the User is unable to contact the Company or requires urgency, the Company may notify the User after taking prior action in accordance with applicable laws.
  6. If you have a defense against the Company's action under Paragraph 4 of this Article, you may file a defense against it in accordance with the Company's protest procedure.
  7. Even if the Company terminates the Use Agreement with the User pursuant to Paragraph 4 of this Article, the Terms and Conditions shall continue to apply with respect to the completion of sales contracts already concluded prior to termination.
  8. In the event of termination of the Use Agreement as provided in paragraph 4 of this Article, the Company may cancel the transactions related to such User within 30 days after notification to the User, and if the User has paid for the Goods by credit card, the Company may cancel the credit card sales.
  9. In the event of termination of the Use Agreement as set forth in Paragraph 4 of this Article, the Company may refuse to accept the User's application for reuse.
  10. When you register to use the Service, you must provide complete and accurate information consistent with your current facts ("Registration Information").
  11. The Company shall not be liable for any inaccuracies in the registration information provided by the User and the updated registration information, which may prevent the Company from providing smooth services to the User or cause the User to suffer disadvantages.
  12. Members are expected to keep their account information secure and take care to ensure that it is not exposed to third parties or misappropriated.
  13. Members can request to leave at any time from their My Page.

Article 11 (Company's Obligations)

  1. The Company will periodically notify the User of the specifications regarding the use of personal information collected from the User.
  2. In order to provide continuous and stable services, the Company shall restore or repair the facilities and clients without delay unless there is an unavoidable reason for failure or damage.
  3. When we update the Client, we provide you with an installation file for the Client update. Depending on the circumstances of the update, some of the client features already provided may become unavailable or new features may be added.
  4. We do not provide or share your personal information with third parties except with your consent or as required by law.
  5. In connection with its business, the Company may compile and use statistical data concerning the personal information of all or part of its members, processed in a form that does not recognize a specific individual, without the prior consent of the user, and may send cookies to the user's device for this purpose. In this case, you may change the browser settings of the device you use to refuse to receive cookies or to warn you about the receipt of cookies, and the Company is not responsible for any changes in the use of the Service due to changes in cookie settings.
  6. The Company will periodically notify the User of the specifications of the use of personal information collected from the User. However, if the Company fails to collect personal information that can be notified to the User, such as contact information, or if the personal information is provided to the relevant authorities in accordance with relevant laws, such as the Act on the Protection of Communications Secrets, such personal information shall not be subject to notification. In this regard, the specific types of information to be notified, the frequency and method of notification, and other matters required for notification of usage specifications shall be in accordance with applicable laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
  7. The Company shall promptly handle user complaints related to the Service, and if it is difficult to promptly handle the complaint, the Company shall post the reason and the processing schedule on the Service screen or notify the user via email, etc.
  8. In the event of damage to the user due to the service provided by the Company, the Company shall be liable only if such damage is caused by the Company's intent or gross negligence, and the scope of liability shall be limited to direct damage.
  9. The Company complies with laws and regulations related to the operation and maintenance of the Service, including the Information and Communications Network Act, the Communications Secrets Protection Act, and the Telecommunications Business Act.

Article 12 (Points)

  1. Companies can award points to members for certain activities.
  2. Members must redeem Points in a manner prescribed and recognized by the Company, and violation of which may result in the Company's withdrawal of Points or suspension of Membership.
  3. Typically, points are valid for 3 years, and points are redeemed in the order of their expiration date.
  4. The Company may set different expiration dates for each point.
  5. Points are forfeited if any of the following events occur
    1. When expiration occurs
    2. If the Service Agreement is terminated for any reason, such as withdrawal from the service.
    3. If it's discovered that points were earned fraudulently
    4. Transferring Points to a third party directly or bypassing them in violation of these Terms

Section 13 (Partner Services)

  1. The Company may offer the following additional services to Members ("Partner Services"), either developed by the Company or through cooperative agreements with other companies ("Partners").
  2. You can choose whether or not to use the Partner Services at your own discretion, and not using the Partner Services does not limit your use of the Company's Services.
  3. You may be required to register a cryptocurrency wallet and SMS verification in order to use our partners' services, which you may agree to do at your own discretion.
  4. Points conversion and redemption terms are subject to change based on partner policies, and members are obligated to check for announcements.
  5. Points conversion and redemption terms are subject to change based on partner policies, and members are obligated to check for announcements.
  6. We may discontinue providing the Partner Services by notifying you if the agreement with the Partner terminates or ends.

Section 14 (Storage of Materials)

  1. The Company may set certain posting/use deadlines and capacities for information and materials provided by users as stipulated in the Company's notices and service usage guidelines.
  2. Any documents and materials you download, synchronize, or create through your use of the Services are at your own discretion and risk, and you are solely responsible for any damage to your device or loss of data that results from such use.
  3. The Company is not responsible for any loss of Content, including, but not limited to, the following
    1. If the file is corrupted or incorrectly saved during upload to Polanotes, due to termination or failure of a third-party-provided program on your PC.
    2. If the file was not uploaded normally due to the network connection status used by the user's PC or smartphone at the time of uploading, or due to failures or errors in the network environment.
    3. If the User is responsible for environmental issues such as their PC/network, loss or theft of ID/password, neglect of management, etc.
    4. Polanotes file loss due to a natural disaster, national emergency, or similar force majeure event.
    5. For any other reason that we may determine is not our responsibility, including any of the above.
  4. For accounts with three years of inactivity, Section 5.1(f) applies.For accounts with three years of inactivity, Section 5.1(f) applies.

Article 15 (Collection and Use of Data and Other Materials, etc.)

  1. We may collect records and data about your use of the Service to improve the operation and quality of the Service.
  2. The data collected is managed in accordance with privacy laws and is not provided to third parties without member consent.

Section 16 (Intellectual Property Rights in Posts, etc.)

  1. Copyright and other intellectual property rights in works created by the Company belong to the Company.
  2. You own the copyright to the content you create within the Services.
  3. If the content created by the Member violates the law, such as copyright infringement, and a complaint or report is received, the Company will make the content private and receive the Member's defense. If the defense is not provided or is insufficient, the Company may delete the content or keep it private.
  4. You authorize the Company to use the content you provide to the Service for the following purposes, both domestically and internationally.
    1. The content you store in your storage is not available to third parties unless you authorize them to view or use it, and only files you make public for sharing purposes are available to third parties.
    2. In order to provide files to you in various ways on the Service, we may process them, such as converting, resizing, or simplifying them, in which case the original file will not be altered.
  5. Content you create within the Services will be retained for 30 days after you leave the Services and will be destroyed without delay if you do not re-login to the Services within 30 days.

Section 17 (Restriction and Termination of Service Use)

  1. We may restrict your use of the Services or terminate your Account if you fail to fulfill your obligations under this Section 9.
  2. If a member wishes to terminate the service contract, he/she may delete his/her account and withdraw from the service at any time by following the procedures set forth by the Company in My Page.
  3. If a Member appeals a restriction on their use of the Service, the Company may take appropriate action after review.
  4. If your service is terminated, your data will be deleted within 30 days, so you are responsible for any loss of personal information and content that occurs as a result.

Section 18 (No Assignment)

  1. You may not transfer or assign your right to use the Services or any other contractual status to anyone else, and all rights and responsibilities, including copyright, in the Content remain with the user who created it.

Section 19 (Disclaimers)

  1. The Company is not responsible for service interruptions due to force majeure, including acts of God.
  2. The Company is not responsible for service interruptions caused by reasons beyond the Company's control (such as power outages, failures and overloads of service facilities, and intentional and negligent acts of carriers).
  3. The Company shall not be liable for any data loss, damage caused by lack of account security, etc. that occurs through no fault of the Company while the Member is using the Service.
  4. The Company is not responsible for the content created by members, and the Company is not liable for any damage caused by illegal or harmful content.
  5. The Company shall not be liable for any loss of profit expected by the user using the Service, nor shall the Company be liable for any damage caused by the data obtained through the Service.
  6. The Company is not obligated to intervene in disputes arising through the Service between users or between users and third parties, and is not liable for any damages resulting therefrom.

Section 20 (Governing Law and Competent Courts)

  1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea.
  2. In the event of a dispute regarding the use of the Service, the Seoul Central District Court shall be the exclusive court of jurisdiction.

Appendix

  1. These Terms are effective as of 2025-04-04.
  2. Any changes to these Terms will be announced in advance via a notice.